Home Insurance Toronto Logo
Call: 416-787-8371

Home Insurance Claim

Theft, loss, or damage to your home can be an emotional experience, but your claims process doesn't need to be. We'll be there for you every step of the way when you need us most.

How to file a home insurance claim

  • 1.

    Report the Claim

    The first step of the claims process is to report it to one of ours brokers at Home Insurance Toronto. We're here to serve you, and look after all of the details of reporting your home insurance claim. When you call, try to have your insurance policy in hand.

  • 2.

    Assess the Damage

    You may choose to have a third party assess your damages, or your claims adjuster may recommend an appraisal service. Once you receive a damage assessment, you must send a copy to your adjuster for review.

  • 3.

    Arrange for Repairs

    Once the costs of repairs have been approved by your adjuster, you'll be advised as to whether you can use your own contractor/repair service, or if you must see a specific supplier. Deductibles applicable to your claim are must also be paid at this stage in the claims process.

  • 4.

    Personal Injuries

    If injuries are involved in your claim, an adjuster will inform you of the medical benefits available and provide you with any necessary paperwork.

  • 5.

    Close the Claim

    Once all repairs have been completed to your satisfaction, or you've received payment & compensation for your loss, the claims adjuster will ask you to sign some paperwork to confirm the claim has been closed.

We're Here For You

If you have any questions about the claims process, please contact us without delay

Call us to make or track your claim


Our Home Insurance Partners

Intact Insurance
Travelers Insurance logo
Wawanesa Insurance logo
Unica Insurance logo
Coachman Insurance logo
Chieftain Insurance logo